Buenas Coffee
Table of Contents

Privacy Policy

Effective Date: January 1, 2024

Version: 1.0

Introduction

This Privacy Policy describes how FLDWRK Coffee LLC DBA Zero Carbon Coffee ("we," "us," or "our") collects, uses, and shares information about you when you use our services, including any website or mobile application that links to this Privacy Policy (collectively, the "Services").

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our coffee service, or contact us for support.

  • Contact information (name, email address, phone number, shipping address)
  • Payment information (credit card details processed securely through our payment processor)
  • Account information (username, password, preferences)
  • Communication preferences
  • Any other information you choose to provide

Information We Collect Automatically

When you use our Services, we automatically collect certain information about your device and usage patterns:

  • Log information (IP address, browser type, access times)
  • Device information (hardware model, operating system)
  • Usage information (pages visited, links clicked, features used)
  • Location information (with your consent)
  • Cookies and similar tracking technologies

Information from Our Partners

We may receive information about you from our partner coffee shops and roasters when you interact with their services that are integrated with ours.

How We Use Your Information

We use the information we collect to:

Provide and Improve Our Services

  • Process your orders and deliver your coffee subscriptions
  • Create and manage your account
  • Communicate with you about your orders and account
  • Personalize your experience and recommend products
  • Improve our Services and develop new features

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Service Providers

We share information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and email service providers.

With Partner Organizations

When you make a purchase through a partner's branded site, we may share relevant order information with that partner to fulfill your order and provide customer service.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Access and Update Your Information

You can access and update your account information by logging into your account or contacting us directly.

Communication Preferences

You can opt out of promotional emails by clicking the unsubscribe link in any marketing email or by updating your preferences in your account settings.

Cookies and Tracking

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect the functionality of our Services.

Data Deletion

You may request deletion of your personal information by contacting us at privacy@zerocarboncoffee.com. Please note that we may need to retain certain information for legal or legitimate business purposes.

Children's Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (which we do not do).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Services prior to the effective date of the changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

FLDWRK Coffee LLC DBA Zero Carbon Coffee 150 Paularino Ave, Bldg B Costa Mesa, CA 92626 Email: privacy@zerocarboncoffee.com Phone: (949) 919-7778

If you have any questions about this privacy policy, please contact us.